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  • Crisis? What crisis?
    17/09/2021

    Crisis? What crisis?

    In The Day of the Jackal, a 1973 film about an assassination attempt on French president Charles de Gaulle, the phrase “Crisis? What crisis?” was coined and subsequently referenced by numerous media and artists in later years. In context it alludes to an indifference when something goes wrong and delay in taking action. The Exxon […]

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  • Chatbot chatter
    16/08/2021

    Chatbot chatter

    The pursuit of business efficiencies while maintaining a level of customer service has seen the rise of the chatbot, but are they a help or a hinderance for a company? What is a chatbot? A chatbot is a program that simulates human conversation (written or spoken), allowing people to interact with digital devices such as […]

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  • Verifying your Social Media
    13/04/2021

    Verifying your Social Media

    Are you the bona-fide, real deal? Perhaps you should consider verifying your presence on social media. Verification of your social media accounts has many advantages, and not just proving your identity. It also provides a level of bee’s-knees status above non-verified accounts as people are more likely to trust these accounts, playing a key part […]

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  • Are you Socially Secure?
    16/03/2021

    Are you Socially Secure?

    While cybersecurity is not normally in our bailiwick, a recent issue has made us aware that now more than ever we need to be cyber secure…

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  • AND THE WINNER IS
    17/02/2021

    AND THE WINNER IS

    As the year ramps up, so do the many opportunities to get your business recognised for its good work through an award.

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  • Welcome to the New Year – Here’s looking at you
    07/01/2021

    Welcome to the New Year – Here’s looking at you

    While the New Year signals a fresh start for many, the art of reflection could be just what we all need…

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  • Modern times call for modern solutions
    18/11/2020

    Modern times call for modern solutions

    We often talk about the ‘golden’ past as an idealistic totem free of technology and the anxieties that come with it.

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  • Artificial Reality on the immediate horizon?
    15/10/2020

    Artificial Reality on the immediate horizon?

    There’s no doubt artificial intelligence can supersede many roles that we, as mere mortals, struggle…

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  • Read all about it (or not) – The rise of citizen journalism
    17/09/2020

    Read all about it (or not) – The rise of citizen journalism

    The rise of citizen journalism and social networks have created a false economy for traditional news media…

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  • Why customer service is now more important than ever
    01/09/2020

    Why customer service is now more important than ever

    They’ve pivoted their business models the most, found inventive ways to survive, and in some cases even…

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